Emergency Department Wait Time Optimization

I developed an operations analytics solution to optimize patient flow in a busy emergency department facing unpredictable demand and staffing inefficiencies. By leveraging two years of historical admission data, I built a predictive model to forecast patient surges and integrated the insights into an interactive Tableau dashboard for real-time decision-making. This enabled shift supervisors to proactively adjust staffing and resource allocation, resulting in a 31% reduction in average wait times over six months and significantly improving patient experience and departmental efficiency.